What kind of customer support can I expect?
We are always here to help! Should you encounter any challenges or have questions about our products, our dedicated customer support team is available to guide you and ensure a seamless experience.
Where are my private keys stored? Does SecuX have access to them or any of my personal information?
Your private key is securely stored within the device itself. It is never uploaded to our website or server. We prioritize the essence of self-custody, only you will have access to your digital assets. Furthermore, we do not store any customer information.